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SPECIAL RESEARCH REPORT

The Shift Is Already Here:
AI as the New Front Door for Brand Discovery

People used to search Google, open a few links, compare options, and make a decision. Now, they simply ask AI.

“What’s the best option for me?”“Which brands should I consider?”“What’s the best software for my business?”
50%
of surveyed consumers

Already intentionally use AI-powered search for brand discovery.

According to McKinsey’s AI Discovery Survey (US consumer panel of 1,927 respondents, August 2025), AI-powered search is no longer experimental; it's a primary discovery channel.

Source: McKinsey & Company, October 2025

AI search is no longer just experimental.

Consumers are actively using platforms such as ChatGPT, Gemini, Claude, Perplexity, Microsoft Copilot, and Google AI Overviews to research categories, evaluate brands, compare products, and make decisions.

ChatGPTConversational Research
GeminiGoogle Ecosystem Answers
ClaudeDeep Analytical Comparisons
PerplexityReal-time Cited Search
Microsoft CopilotEnterprise & Web Answers
Google AI OverviewsDefault Search Summaries
Over 70% of AI-powered search users ask questions at the top of the funnel.

They are learning about categories, brands, products, and services long before making a final decision. In other words, AI influences the customer before they even know which brands they want to consider.

AI compresses the decision journey.

TRADITIONAL SEARCH JOURNEY
1Search keyword on Google
2Open multiple browser tabs
3Read articles & review sites
4Manually compare options & features
AI-POWERED SEARCH JOURNEY

Compresses search, comparison, and synthesis into a single direct conversation.

McKinsey found that 40–55% of consumers across major sectors (electronics, travel, wellness, apparel, beauty, grocery, financial services) use AI search directly to inform purchase decisions.

AI search is already a preferred source of insight.

Among people who use AI-powered search, where do they prefer to get insight?

AI-Powered Search (Primary & Preferred)44%
Traditional Search31%
Retailer or Brand Websites9%
Review Sites6%

“You can rank first on Google and still be missing from the AI conversation your potential customer is having.”

Your website doesn't control the answer.

5–10%

Own Site Citations

McKinsey found that a brand's own site represents only 5–10% of the sources referenced by AI-powered search.

AI systems draw heavily from affiliates, publishers, online communities, forums, and user-generated content across the broader web ecosystem.

The AI Information Ecosystem changes based on:

AI Platform
User Location
Industry Category
Specific Prompt
Available Citations
Model Updates

So, how does AI see your brand?

Traditional analytics measure website traffic, Google rankings, and ad clicks, but leave you blind to AI search.

WHAT TRADITIONAL ANALYTICS TELL YOU
  • How much traffic your website gets
  • Where you rank on Google search
  • How many people click your ads
  • How many form leads you generate
WHAT YOU DON'T KNOW (AI SEARCH)
  • ?Does ChatGPT or Gemini mention my brand?
  • ?Where does my brand rank in AI answers?
  • ?Which sources influence how AI describes me?
  • ?Is AI describing my brand positively or negatively?
  • ?Which competitors appear when I don't?
Only 16% of brands

Systematically track their AI search performance. Most brands are not necessarily invisible; they simply cannot see what is happening. And you can't improve what you don't measure.

SEO got you into search.
GEO is about getting into the answer.

Search Engine Optimization (SEO) helped brands compete for visibility in traditional search results. Now, Generative Engine Optimization (GEO) is emerging as an essential part of digital strategy.

Generative Engine Optimization (GEO) requires understanding:

What questions people are asking AI
What AI platforms are answering
Which sources AI trusts & cites
Which brands are mentioned
How those brands are described
Where your brand fits into the answer
THE SOLUTION

Meet Vizhli.

Understand how AI sees your brand. Vizhli is the AI visibility platform built to monitor, analyze, and optimize your presence across AI search.

AI Monitoring

Track your brand across major AI platforms and see where you appear, how often you're mentioned, and where you rank within AI-generated answers.

Citations & Sentiment

See which web sources influence AI's answers about your brand and understand whether those answers describe you positively, negatively, or neutrally.

Competitor Analysis

See which competitors appear when your brand doesn't, where they outperform you, and how your visibility compares across AI-powered search.

Action Plans

Turn AI visibility data into clear, practical actions so you know what to improve instead of staring at another dashboard wondering what to do.

The web changed once.
AI is changing it again.

The brands that adapt early won't just compete for clicks. They'll compete for the answer. Join the waitlist for early access to Vizhli.

Waitlist members get 50% off your first 2 months! Limited spots.

Exclusive early-bird rewards

Research & Methodology

The statistics and findings on this page are based primarily on research published by McKinsey & Company in “New front door to the internet: Winning in the age of AI search” (October 16, 2025).

The McKinsey AI Discovery Survey was conducted among a representative US consumer panel of 1,927 respondents in August 2025. Additional figures in the report are based on McKinsey analysis, projections, Google AI Overview analysis, and a September 2025 CMO survey.

Primary research source: McKinsey & Company Report